Commonly Asked Questions
First of all, this method is technically the best way to integrate all of your offices into one system. There is no duplication of data, and orders are processed immediately. Inventory is available at all times to all users, for all locations. There is no chance for data to be lost or mislocated, since a human being is entering each keystroke onto the one computer at your home office.
In addition, the use of terminals and modems for your remote offices
decreases the cost of setting up those offices. The more remote offices you
have, the lower your average per-office cost.
Why use Unix?
An advanced operating system is needed to offer all of the features that are
discussed throughout this document. Unix fills that bill. WEBSWARE has great
experience with Unix and WEBSWARE is actually the operating system user. Your
usage will be of our software through a menu interface. You will rarely, if
ever, type a Unix command, and only then with our explicit instruction.
I already have a PC. What can I do with it?
Use it as a terminal on your new computer system. Call WEBSWARE for details.
I want to run some Windows programs on my computer. Will I be able to
do that?
Yes, but on PCs, not the server. You can use the server for network storage
and have your files backed up.
I thought modem communications were
too slow for full-screen point of sale applications. How can SAPIENT work well
in my remote offices?
Since the mid-1980s, fast modems have been available that work over normal
phone lines. The current generation of modems will actually support terminal
speeds faster than what we need. Depending on how many terminals are in an
office, the speeds are either the same or slightly slower than terminals sitting
in the same room as the computer. It works great!
What is host based
on-line transaction processing? I thought I needed a Home Office Module.
Host based on-line transaction processing refers to a mainframe-like database system design. There is one central data repository, located on a powerful computer. All computer users actually do their work on the central database. In this way, the central database is continually updated with information from all locations which are hooked into it.
The term Home Office Module is used by some computer companies for their
attempt to tie multiple offices together. That approach puts separate computers,
with separate databases, in each office. Periodically, usually at night, sales
and orders are transmitted to the home office. This does not apply to SAPIENT,
since the data is already in the home office when it is entered at the point of
sale!
SAPIENT sounds like it is for optical chains or large
practices. I have a one OD office with two employees. Is SAPIENT feasible for
me?
Definitely. WEBSWARE offers a complete entry-level turnkey system (equipment and software, already installed) at a very reasonable cost. You can start out using just some of the features, and begin using others later. You get a full year of toll-free help desk support and updates. WEBSWARE can arrange leases or standard financing, for a monthly payment that fits in with your cash flow. Please call WEBSWARE for details.